Job Summary
Experience:
5.00 - 8.00 Years
Industrial Type:
IT-Software/Software Services
Location:
Bangalore
Functional Area:
IT Software - Other
Designation:
Local IT Support Specialist -(JL5)
Key Skills:
Middleware
Educational Level:
Graduate/Bachelors
Job Post Date:
2026-11-05
Stream of Study:
Degree:
BCA, BE-Comp/IT, BE-Other, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, MBA, MCA
Company Description
Our client is a global leader in Consulting, Technology and Outsourcing Business in the SW Services & Product arena. Client has impressive customers list in over 30 countries this includes some of the best known names across globe. With offices in every continent and development centres in practically every developed country, our client is known for their successful Delivery model. Our client is structured into Business Units and caters to the BFSI, Manufacturing, Infrastructure, System Integration, Retail, Engineering Services Industries/domains. Their foray into Banking Software products and Intellectual property has differentiated them from their competitors.
Job Description
Key Responsibilities
?Provide L1/L2 support for desktops, laptops, mobile devices, printers, and peripherals.
?Support Google Workspace applications (Gmail, Drive, Meet, Docs, Sheets).
?Manage user accounts, access requests, and endpoint devices.
?Troubleshoot hardware, software, connectivity, and collaboration tool issues.
?Support meeting room and audio/video conferencing technologies.
?Coordinate with global IT teams and vendors for issue resolution and infrastructure support.
?Maintain IT assets and ensure compliance with security standards.
Essential Requirements
?5-8 years of IT Support / Desktop Support / Workplace Services experience.
?Strong knowledge of Windows 10/11 administration.
?Experience with Active Directory and Azure AD.
?Hands-on experience with Workspace ONE, Microsoft Intune, and SCCM (Configuration Manager).
?Good understanding of device provisioning, software deployment, patching, and endpoint security.
?Knowledge of networking fundamentals (LAN, VPN, Wi-Fi, DNS, DHCP).
?Experience with ITSM tools such as ServiceNow, Remedy, or equivalent.
?Excellent verbal and written communication skills in English.
?Confident, customer-focused, and professional in interacting with users and stakeholders.
?Must be available to work onsite from the PH3 Campus on all working weekdays (5 days a week).
Preferred Skills
?Experience supporting Google Workspace environments.
?ITIL Foundation certification.
?Experience working in a global enterprise environment.
Key Competencies
?Customer Focus
?Problem Solving
?Communication & Stakeholder Management
?Ownership & Accountability
?Team Collaboration
Service Excellence
