Job Summary
Experience:
8.00 - 15.00 Years
Industrial Type:
IT-Software/Software Services
Location:
Pune
Functional Area:
Sales / BD
Designation:
Manager or Sr Manager – Sales-CRM
Key Skills:
Sales, D365
Educational Level:
Graduate/Bachelors
Job Post Date:
2026-10-05
Stream of Study:
Degree:
MBA
Company Description
With 100+ customers globally and 250+ employees, our client (UK based)has grown into a centre of excellence, delivering perfect execution based on client focus and cutting edge technology engagement.
Our client has the capacity, capability and credibility to execute and deliver consistently and is the UK’s only Microsoft Dynamics & SAP solutions provider that can:
- Give an unbiased assessment and recommendation of the solution that best suits customer’s business needs and aspirations.
- Offer both Onshore or Offshore services or the right blend of both.
- Extend its packaged service offerings with cutting-edge SharePoint and .NET based Application Development.
- Offer a better service at a lower Total Cost of Ownership, resulting in much better overall value.
Job Description
Main Duties & Responsibilities
• Develop and execute sales strategies for Microsoft Dynamics 365 CRM solutions, with a focus on building a strong sales pipeline and achieving revenue targets.
• Own the end-to-end sales cycle, from lead generation and qualification through solutioning, proposal, negotiation, and closure.
• Develop and maintain a healthy pipeline of D365 CRM opportunities and provide accurate weekly and monthly sales forecasts.
• Work closely with the Presales and Delivery teams to understand client requirements, design the right solution, coordinate product demonstrations, prepare proposals, and drive opportunities to closure.
• Identify and develop new business opportunities across Microsoft Dynamics 365 CRM, including Dynamics 365 Sales, Customer Service, Customer Insights, and Power Platform solutions.
• Build and maintain strong relationships with customers, prospects, Microsoft stakeholders, partners, and key decision-makers.
• Understand customer business challenges and position Microsoft Dynamics 365 CRM solutions through a consultative and value-based selling approach.
• Develop account plans and sales strategies for new and existing customers to maximize revenue opportunities.
• Identify opportunities for cross-selling and up-selling D365 CRM, Power Platform, implementation, customization, integration, and managed services.
• Work closely with Marketing to develop campaigns, generate leads, identify target markets, and create effective go-to-market strategies.
• Monitor market trends, customer requirements, competitor offerings, and Microsoft Dynamics 365 product developments to identify new business opportunities.
• Lead commercial discussions, negotiations, and proposal presentations while ensuring alignment with internal pricing and approval processes.
• Ensure compliance with internal sales, quality, commercial, and governance processes.
• Prepare and maintain accurate weekly and monthly sales reports, pipeline reports, forecasts, and management updates.
• Collaborate with internal technical, functional, presales, delivery, and leadership teams to ensure successful opportunity management and handover.
• Stay updated on Microsoft Dynamics 365 CRM capabilities, licensing models, Power Platform, AI/Copilot capabilities, and relevant Microsoft partner offerings.
Skills
• Strong understanding of Microsoft Dynamics 365 CRM and the broader Microsoft business applications ecosystem.
• Excellent consultative selling, negotiation, presentation, and closing skills.
• Strong commercial acumen with the ability to understand customer business requirements and translate them into appropriate D365 CRM solutions.
• Excellent communication and interpersonal skills, with the confidence to engage with CXO-level stakeholders, business leaders, IT teams, and technical stakeholders.
• Ability to collaborate effectively with Presales, Delivery, Marketing, Technical, and Leadership teams.
• Strong pipeline management, forecasting, reporting, and account management skills.
• Highly organised, detail-oriented, and capable of managing multiple opportunities simultaneously.
• Results-driven, proactive, and self-motivated with a strong focus on achieving revenue and business development targets.
• Ability to work effectively under pressure and manage complex sales cycles.
• Strong customer relationship management skills with a focus on long-term account growth and customer satisfaction.
• Willingness to continuously learn and stay updated with Microsoft Dynamics 365, Power Platform, AI/Copilot, licensing, and market developments.
