Job Summary
Experience:
10.00 - 18.00 Years
Industrial Type:
IT-Software/Software Services
Location:
Pune
Functional Area:
IT Software - Other
Designation:
MS Dynamics 365 CRM Functional Consultant -Sr Mgr
Key Skills:
MSD 365
Educational Level:
Graduate/Bachelors
Job Post Date:
2025-11-18 16:18:41
Stream of Study:
Degree:
BCom, BCS, BE-Comp/IT, BE-Other
Company Description
With 100+ customers globally and 250+ employees, our client (UK based)has grown into a centre of excellence, delivering perfect execution based on client focus and cutting edge technology engagement.
Our client has the capacity, capability and credibility to execute and deliver consistently and is the UK’s only Microsoft Dynamics & SAP solutions provider that can:
- Give an unbiased assessment and recommendation of the solution that best suits customer’s business needs and aspirations.
- Offer both Onshore or Offshore services or the right blend of both.
- Extend its packaged service offerings with cutting-edge SharePoint and .NET based Application Development.
- Offer a better service at a lower Total Cost of Ownership, resulting in much better overall value.
Job Description
Requirement Gathering: Conduct workshops and facilitate
discussions with business stakeholders and internal consultants to
extract precise business requirements, document product
development processes, analyse alternatives, and recommend
solutions for software, platform, and network configurations.
• FRD & Documentation: Prepare, write, and validate Functional
Requirements Documents (FRD) and other related documentation.
Review and confirm scoping documents, `as-is` and `to-be` workflows
for client processes.
• Solution Design: Lead or collaborate in designing Dynamics 365
solutions based on requirements gathered in workshops. Ensure
solutions are aligned with client needs, budgets, and business goals.
• Testing and Quality Assurance: Prepare and review test cases and
scenarios, conduct and document functional testing, validate test
results, and confirm compliance with requirements.
• Leadership and Team Management: Guide and mentor functional
consultants, allocate resources within projects, monitor team
deadlines, and ensure high levels of competence and operational
excellence within the delivery team.
• Client Communication: Serve as the primary point of contact for
functional discussions, UAT, and post-implementation queries.
Deliver client training, demos, and solution walk-throughs.
• Pre-sales and Consulting Support: Assist sales and pre-sales teams
by providing estimations, demos, and solution suggestions.
Participate in preparing proposals and engage in strategic consulting
to identify new client opportunities.
• Go-live & Post-implementation Support: Take responsibility for
project go-live activities, status reporting, and providing ongoing
support for deployed solutions.
Continuous Improvement: Develop process improvements for cost
effectiveness and time saving. Regularly update industry and
technology knowledge, and complete certifications as required.
• Quality and Risk Management: Ensure risk management and quality
control processes are followed and implemented for each project.
Prepare weekly project status reports and lead team meetings.
