Job Summary
Experience:
2.00 - 6.00 Years
Industrial Type:
IT-Software/Software Services
Location:
Chennai
Functional Area:
IT- Hardware / Telecom / Technical Staff / Support
Designation:
Technical Writer
Key Skills:
Technical writer
Educational Level:
Graduate/Bachelors
Job Post Date:
2026-03-03 11:37:06
Stream of Study:
Computer Science/IT
Degree:
BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, CA, CS, DCA, DCS, DE-Comp/IT, DE-Other, Diploma, ICWA, LLB, MA, MBA, MBBS, MCA, MCM
Company Description
We’re on a mission to revolutionize the way businesses harness the power of their data.
Gone are the days of drowning in spreadsheets and in a sea of unstructured information. We believe that every piece of data holds a story waiting to be told, and we’re here to help you uncover those narratives with ease and precision.
Who we are?
We’re a team of passionate data enthusiasts, tech wizards, and creative minds who thrive on solving complex challenges and turning them into opportunities.
From our CEO to our developers, analysts, and support staff, we’re united by our shared love for innovation and our commitment to delivering exceptional results for our clients.
What we do?
we believe that technology should work for you, not the other way around.
That’s why we’ve created a suite of powerful products and platforms designed to streamline your workflows, boost productivity, and unlock new insights at every turn. From data extraction and cleansing to analysis, automation, and visualization, we’ve got you covered every step of the way.
Job Description
Role Overview
We are looking for a Technical Writer who can translate complex technical concepts into clear, accurate, and user-friendly documentation. The role involves working closely with Product Managers, Engineers, QA, and Support teams to create and maintain high-quality documentation for platform features, APIs, workflows, and user guides. The ideal candidate has strong writing skills, a solid understanding of software systems, and the ability to think from the end user’s perspective.
Key Responsibilities
• Create, review, and maintain technical documentation including:
o User guides and manuals
o Platform and module documentation
o API documentation
o Configuration and deployment guides
o Release notes and change logs
• Collaborate with Product Managers and Engineering teams to understand features, workflows, and technical details.
• Convert complex technical information into simple, structured, and easy-to-understand content.
• Ensure documentation is accurate, consistent, and aligned with the latest product releases.
• Maintain version control and documentation updates across releases.
• Work with UX and Support teams to ensure documentation improves user adoption and reduces support queries.
• Follow documentation standards, templates, and style guides.
• Support audit, compliance, and customer-facing documentation requirements when needed.
Required Skills & Qualifications
• Bachelor’s degree in Engineering, Computer Science, English, Technical Communication, or a related field.
• 2+ years of experience as a Technical Writer in a software or technology-driven environment.
• Strong written English skills with attention to clarity, grammar, and structure.
• Ability to understand software concepts such as:
o Web applications and platforms
o APIs and integrations
o Workflows, data pipelines, or system architecture (high-level understanding is sufficient)
• Experience working with documentation tools such as:
o Microsoft Word / Google Docs
o Confluence / Notion / Wiki tools
o Markdown-based documentation (preferred)
• Ability to work with cross-functional teams and manage multiple documentation tasks in parallel.
Good to Have
• Experience documenting SaaS or platform-based products.
• Familiarity with Agile / SDLC environments.
• Basic understanding of REST APIs, JSON, or database concepts.
• Experience creating diagrams, flowcharts, or visual documentation.
• Exposure to AI / GenAI / data platforms is a plus.
Soft Skills
• Strong communication and collaboration skills.
• Ability to ask the right questions and clarify ambiguities.
• High attention to detail and quality.
• Self-driven and comfortable working with minimal supervision.
• Ability to balance technical accuracy with user simplicity.
What the candidate will Gain
• Opportunity to work on a modern, evolving software platform.
• Direct collaboration with product and engineering leadership.
• Exposure to emerging areas such as AI, automation, and data platforms.
• A role that has visible impact on product usability and customer success.
