Job Summary
Experience:
9.00 - 14.00 Years
Industrial Type:
IT-Software/Software Services
Location:
Mumbai
Functional Area:
IT Software - Application Programming / Maintenance
Designation:
Application Support Specialist / IT Product Manager
Key Skills:
Application AND Support AND (Manager OR Management) AND Regulatory AND Compliance
Educational Level:
Graduate/Bachelors
Job Post Date:
2025-06-05 15:31:42
Stream of Study:
Degree:
BCA, BE-Comp/IT, BE-Other, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, MCA, ME-Comp/IT, ME-Other, MSc-Comp/IT, MSc-Other, MTech-Comp/IT, MTech-Other
Company Description
Our Company is the latest addition as an IT outsourcing provider for Group Worldwide. Supported by Companies Group, an 18 billion Euro organization operating in over 25 countries, company aims to offer technology services to the group. In the near future, Our company will drive its digital ambitions and establish offshore development centres in various cities across the country. Our Company will also focus on developing expertise and offering career opportunities in a wide range of technologies within the insurance sector.
Job Description
Exp: 9 to 14 Years
Job Location: Mumbai (Powai - Hiranandani)
It is Work from Office role & 5 Days working
Job Role:
• Supporting smooth application operation and development of small enhancements for multiple applications
• Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups
• Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility
• Escalation management regarding tickets or general issues, set up alignment calls with customers
• Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing
• Advising business departments or IT colleagues on service offerings
• Collaborating in transition projects and in the further development of the service in general
• Creating and maintaining procedures for existing processes and documentation around knowledge management, compliance regulations and vulnerability remediation
• Ensuring compliance based on internal and external regulations
Required:
• University degree in IT or business information management or equivalent qualification• Sound IT software development and cloud infrastructure experience as well as quality
and result orientation
• Basic Experience in managing external service providers ideally in an offshore model
• Ability to think in a global meta-organizational as well as networked manner
• Talent in capture things quickly as well as structure and orchestrate topics
• Strong planning, coordination and organizational skills to ensure smooth AMS processes
and as well to assist the Service Manager or the customer directly
• Flexibility and bringing a curious and creative mindset, open to new things and able to
propose innovative ideas
• Confidence, assertiveness and strong commitment
• Fluent command of Business English
• “Cultural awareness”
